Users can load their Tigo Pesa accounts at agent locations or via bank transfer and then make money transfers, buy mobile phone top-up, purchase goods and services or pay bills.
In January 2019, Tigo launched a smartphone app which gives users access to more than 300 government ministries, agencies, utility companies and service providers to pay bill and the ability to make and receive payments via QR codes, among other features.
The time it takes for a Tigo Pesa transaction to clear can vary depending on a number of factors, such as the amount of the transaction, the type of transaction, and the network connection at the time of the transaction. In general, Tigo Pesa transactions are usually completed within a few minutes, although it may take longer in some cases.
Tigo Pesa also has daily transaction limits that may affect the speed of larger transactions. These limits may vary depending on the user’s account status and other factors. You can check with Tigo or your mobile service provider for more information on specific transaction times and limits for Tigo Pesa.
Tigo Pesa is considered to be secure mobile money platforms. They use encryption and other security measures to protect user data and transactions, and are regulated by their respective countries’ financial authorities to ensure compliance with relevant laws and regulations.